Welcome! In this library you'll find product, service, and solution information from getting started to troubleshooting.

Poly Lens Desktop Get the most out of your Poly devices and enhance your collaboration experience with the Poly Lens Desktop app.

Factory Installed Certificates A factory installed certificate is installed at time of manufacture at the Polycom manufacturing facility. Factory installation of certificates was initiated in late 2009 and …

To register with the Polycom Community, create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find …

The Polycom BToE Connector application is available for download on the Polycom Support website. For instructions on how to install the application, see Connecting Polycom VVX …

Video Conferencing Learn more about achieving boardroom quality video and audio capabilities for all room sizes.

Polycom recommends that you upgrade all of your Polycom systems with the latest software versions. Any compatibility issues may already have been addressed by software updates.

Polycom strives to support any system that is standards-compliant and investigates reports of Polycom systems that aren’t interoperable with other vendor systems.

Polycom announces the release of the Polycom Companion software version 1.2. This document includes the latest information about new and updated features available on the Companion.

Update Device Software The device software must be at a minimal level to register with Poly Lens. To see the minimum software levels see Supported Devices. To Manually Update …