Picture this: You’re sitting across from a hiring manager, excited for the opportunity to land a job at your dream company. Then comes the open-ended prompt that will set the tone for the entire ...

The way to hit a home run when describing yourself in an interview is to figure out which skills are most important in the job ad and highlighting the ones you embody. In this example, if one of the ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Customer service workers have a challenging and mostly thankless ...

A job interview is the most important time you’ll discuss your skills, accomplishments, and experiences. For some people, this can be a little stressful. Whether you’re someone who doesn’t mind ...