I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

SACRAMENTO — The IT staffing crisis in education has been making headlines since before remote learning made device management even harder, but overwhelmed school IT departments may be sitting on an ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Cybercriminals are using fake search engine listings to hijack the results for people looking for tech support from brands like Apple, Bank of America, Facebook, HP, Microsoft, Netflix, and PayPal.

Hauppauge, N.Y. — Audiovox Electronics has revamped its tech-support website with additions specifically for its authorized 12-volt dealers. The site, which can be accessed at AvxTech1.com, features ...

Tech support scams have risen significantly in recent years. According to the Internet Crime Complaint Center, consumers and businesses lost almost a billion dollars ($924,512,658) to tech support ...