The energy sector is thriving: IEA predicted that companies operating in this area invested over $2.8 trillion in their growth last year. Some of these investments were devoted to digital ...

New integration connects Spiky.ai's real time meeting intelligence with SugarCRM, automatically updating standard and custom fields with AI derived insights from Zoom, Microsoft Teams, Google Meet, ...

Mobile-first CRM solutions empower remote teams with real-time data, AI automation, and seamless integration to drive global ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

A CRM for Outlook is a customer relationship management solution that can integrate with the Microsoft email platform. If you’re already using Outlook as an email provider, it makes sense to consider ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

EAZY launches CRM 4.0, its latest software upgrade, to enhance B2B sales processes by offering a unified platform. This version integrates advanced features for improved operational efficiency, ...

Technology is an accelerant. It will add fuel to whatever fire you have burning in your organization. If a company is already efficient, technology will make it even more so. Conversely, if an ...

Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle.

Microsoft has integrated Twitter functionality into its customer relationship management software. The company announced on Friday that its Dynamics CRM software will have a 'Social Networking ...

Jeff is a writer, founder, and small business expert that focuses on educating founders on the ins and outs of running their business. From answering your legal questions to providing the right ...