"I normally don't leave negative reviews, but this experience has genuinely left me feeling frustrated and ignored. I scheduled a TV delivery and installation and was really looking forward to getting everything set up, but what should have been simple turned into a week of no-shows, missed calls, and broken promises.\n\nI never received the confirmation call I was promised. The next day I was told I'd be contacted again -- no call. My appointment was rescheduled for Sunday morning, but no one ever arrived. I kept being told I'd get callbacks within an hour or within 24 hours, but none of them ever happened.\n\nI even visited the store twice hoping to finally get answers. Each time I was reassured that the issue was "expedited," yet no one followed up. I spent more than an hour on hold with customer service, and the escalation calls disconnected before I could even get a case number. It honestly felt like no department was taking responsibility or even noticing how much time I was losing.\n\nWhat's most disappointing is how disheartening the whole process has been. I tried to be patient and understanding, but it's hard not to feel overlooked when you keep doing everything right and still receive no help or communication.\n\nI truly hope Best Buy improves their delivery and communication process. No customer should feel this ignored or stuck chasing down answers for something they paid for in good faith."
Best Buy
2.5
38
9871 Waterstone Blvd, Cincinnati
CLOSE · 10:00 - 22:00 · +1 513-683-7777
"So the follow up from BestBuy........\n\nThey will provide no support of any kind as the item was beyond their 14 day return period!\n\nUnderstand what this means....... We purchased this item as a gift and was immediately wrapped as such. It wasn't opened by the recipient until beyond 14 days meaning BestBuy will not support in anyway. \n\nPlease learn from our misfortune and buy elsewhere! Your hard earned dollars deserve better after sale support. Considering Crutchfield would be one suggestion."
VTech toys include some of the best electronic toys for kids. Designed for baby, infant, toddler, and pre-k learning levels, shop interactive tech toys at VTech.
For customer service of Deutsche Telekom fixedline telephones which are manufactured by VTech, please contact Ingram Micro Services GmbH: Hotline: 0180 55 190 (charges apply)
An electronic product with an external projector from French company Ludotronic was adapted by VTech and sold as the VTech ProScreen in 1984, following the release of VTech's Gamate and Variety handheld products the year prior.
Learning starts at home, and VTech is here to support you as you navigate your child’s learning journey. Reinforce your child's natural curiosity with toys that teach and inspire!
As the world’s largest supplier of residential phones, we offer a diverse collection of telecommunication products. We also provide world-class full turnkey contract manufacturing services to businesses, from startups to international corporations.
Encourage discovery and exploration with interactive toys for children from VTech®. We offer an exciting selection of electronic toys designed to help infants, toddlers and preschoolers reach significant developmental milestones.
Shop VTech 7” Digital Video Baby Monitor with Pan Tilt Zoom, 600p High Quality Display, and No WiFi White products at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up. Price Match Guarantee.
An electronic product with an external projector from French company Ludotronic was adapted by VTech and sold as the VTech ProScreen in 1984, following the release of VTech's Gamate and Variety handheld products the year prior.